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Find manuals, read our answers to frequently asked questions and download the latest software.
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Model printer |
Downloads & FAQ |
Coatcheck+ |
Download User Manual (PDF) |
Coatcheck+ |
No print appears on the ticket?
Please make sure the paper is inserted the right way. The printer uses thermal paper, therefore there is no ink in the printer inself, but inside the paper.
The Setup menu is not available. There is nog connection with the software? |
Coatcheck OneFive |
Download User Manual (PDF) |
Coatcheck OneFive |
Printer can't connect to the sofware?
Switch WiFi OFF on your PC. Give permission for the software to pass your Firewall (always click Yes on installing and starting up). Connect direct to your PC or via a network hub such as a router. |
Coatcheck Orange |
Download User Manual |
Coatcheck Orange |
No print appears on the ticket? The set up menu is not available? There is no connection with the software? Software says I need to print a Z-report, but I have done so already? |
Blackbox One Blackbox Five |
Download your BlackBox manual Including instructions for installation, printing cloakroom tickets and management reports. |
Blackbox One Blackbox Five |
No text printed on ticket? Print quality is bad on part of the ticket? Printer does not feed full ticket through? Reset Printer Your question not answered? |
Q-Robe & Q-Entry |
Q-Robe and Q-Entry are only supported in The Netherlands. |