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Downloads & FAQ
Printer can't connect to the sofware?
Switch WiFi OFF on your PC. Give permission for the software to pass your Firewall (always click Yes on installing and starting up). Connect direct to your PC or via a network hub such as a router.
No print appears on the ticket?
The set up menu is not available?
There is no connection with the software?
Software says I need to print a Z-report, but I have done so already?
Download your BlackBox manual
Including instructions for installation, printing cloakroom tickets and management reports.
No text printed on ticket?
Print quality is bad on part of the ticket?
Printer does not feed full ticket through?
Your question not answered?
Q-Robe and Q-Entry are only supported in The Netherlands.